Get UserID and Password

  1. If you are currently using your password and want to request a new one, the old one will lapse.
  2. You can also request for a Password by speaking to our 24 hour Customer Care. It will be dispatched within 7 working days to your mailing address.
  3. You can also request for your User ID by speaking to our 24 hour Customer Care. Authenticate yourself on the IVR by entering the 16-digit Debit Card number and 4-digit ATM PIN.

Safe Banking: Never share your User ID, password or any other information with anyone on phone, SMS or Email. ICICI Bank does not call/email customers for such information. Beware of fraudsters asking for such details posing as Bank staff.